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DHA health-insurance business permits

Choose the service that matches your question. These answers explain administrative processes and link to the official source for your case. They do not assess a patient's health or decide an individual application.

4 answers, each with the official source it rests on · Last checked 14 October 2026

DHA annual health-insurance company permit

Health-insurance companies use DHA’s annual permit service to operate through the eClaims system. Follow the current application and regulatory documents linked by DHA and ISAHD. The catalogue lists the previous year’s claims information, trade licence and the relevant insurance-permit application documents. Expired documents, inactive company status or unpaid violations can prevent processing. Charges depend on the applicable claims-based formula and minimum; do not assume one flat fee for every company. This insurance-business permit is separate from healthcare facility licensing or a patient’s insurance coverage decision.

Who to go to

Dubai Health Authority

Source: Dubai Health Authority — DHA catalogue: Issuance/Renewal Permit for the Insurance Company · Correct as of 13 October 2026 · Applies: Dubai

DHA eClaims permit for a healthcare provider

DHA’s annual healthcare-provider insurance permit supports participation in the eClaims system. It is a separate administrative permission from the healthcare facility’s operating licence. Apply through DHA’s insurance service and consult the current ISAHD application documents and rules for the provider category. Expired documents, inactive status or unpaid violations are listed limitations. Fees vary by provider type and whether this is a first issue. This service does not guarantee payment of a particular patient claim.

Who to go to

Dubai Health Authority

Source: Dubai Health Authority — DHA catalogue: Issuance/Renewal Permit for a Health Service Provider · Correct as of 13 October 2026 · Applies: Dubai

DHA annual permit for a health-insurance TPA

Third-party administrators (TPAs) use DHA’s annual permit service for health-insurance administration through the eClaims system. Follow the current DHA and ISAHD application documents for the TPA category. Company status must be active, required documents current and unpaid violations resolved. This is distinct from an insurance-company permit, an insurance-broker permit and a healthcare provider’s permit. It does not decide whether an individual treatment or claim is covered.

Who to go to

Dubai Health Authority

Source: Dubai Health Authority — DHA catalogue: Issuing or Renewing the Permit for the TPA Company · Correct as of 13 October 2026 · Applies: Dubai

DHA annual health-insurance broker permit

Health-insurance brokers have a separate annual DHA permit service. Obtain the current broker application and supporting-document requirements from DHA’s insurance service and the ISAHD rules. The public card identifies the DHA website and call centre as service channels. Expired documents, inactive company status and unpaid violations are listed limitations. Permit, first-issue and personnel-card charges are separate categories; confirm which apply to the actual request. A broker permit does not certify a particular policy or guarantee a patient’s claim.

Who to go to

Dubai Health Authority

Source: Dubai Health Authority — DHA catalogue: Issuance/Renewal Permit for the Insurance Broker · Correct as of 13 October 2026 · Applies: Dubai

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