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DHA, Dubai Health and the Sheryan portal

Choose the service that matches your question. These answers explain administrative processes and link to the official source for your case. They do not assess a patient's health or decide an individual application.

3 answers, each with the official source it rests on · Last checked 13 October 2026

DHA and Dubai Health have different responsibilities

Dubai Health Authority (DHA) is the healthcare regulator. Dubai Health operates an integrated network of healthcare institutions across Dubai. They have different responsibilities and their names should not be treated as interchangeable. For an appointment or care enquiry within the Dubai Health network, contact Dubai Health; professional and facility licensing questions should follow the DHA service guidance.

Source: Dubai Health — Dubai Health FAQs: relationship with DHA · Correct as of 13 October 2026 · Applies: Dubai

Sheryan: DHA licensing and inspection portal

Sheryan is DHA's online licensing and inspection system for healthcare professionals and facilities. It is a service portal, not another authority. Application comments and progress appear under My Applications, in the active or closed tabs.

Source: Dubai Health Authority — Sheryan frequently asked questions · Correct as of 13 October 2026 · Applies: Dubai

Request a refund for a Sheryan payment

Open the paid application under My Applications, scroll to the bottom and select Request Refund. Complete the form; supporting justification documents are optional in the listed service. DHA reviews the request under its refund policy. Approved refunds return through the payment channel. Submitting a request does not guarantee a refund, and a cancelled or rejected application should not be assumed refundable.

Source: Dubai Health Authority — Request Refund · Correct as of 13 October 2026 · Applies: Dubai

Other answers

Dubai Municipality building permits, renovations and completion

Plans, alterations, contractor changes, failed approvals and completion.

Dubai Municipality housing fees, site plans and Makani

Correcting housing charges and locating the right property records.

Dubai Municipality food permits, labels and imports

Restaurants, food trucks, school catering, labels and shipment release.

Montaji, consumer products and advertising approvals

Product registration, import clearance, blocked cases and advertising.

Dubai waste, sewerage and environmental services

Waste permits, sewer connections, environmental clearances and authority handoffs.

Dubai Municipality public health and animal services

Salon approvals, pest control and veterinary service eligibility.